The Westfield Technology Center provides a variety of services for City and School department entities.
DATA PROCESSING - The department provides full processing, pre-processing, and process design.
- Payroll
- Personnel
- Accounts Payable & Receivable
- General Ledger
- Budgeting
- Real Estate, Personal Property, Water/Sewer, Waste, Excise Tax Bills
- Student Demographics, Attendance, Scheduling, Grade Reporting, Medicaide Billing
- Staff & Student ID Cards
- Data mining & research
- Electronic filing with private & government agencies
TRAINING
- Introductory Computing & Operating Systems
- Office Suite, Email, Web Applications
- Public Web services
- Accounting & Payroll System
- Office Suite, Email, Web Applications
- Introduction to specialized applications
- Basic systems management & maintenance
INSTRUCTIONAL RESOURCE CENTER
- Repair and maintain most electronic equipemt
- Network, phone, and cable wiring and troubleshooting
- Media services
- Telephony
WORKSTATION & DEVICE SUPPORT
- Configure, deploy and maintain some 4000 desktops
- Configure, deploy and maintain some 1000 printers, switches, and other network devices
- 24 hour by 7 day support for public safety workstation, printers and devices
LOCAL AREA NETWORKS
- Monitor and Maintain all building networks and equipment
- Wire, and make additional connections
- 24 hour, 7 day support for public safety networks
WIDE AREA NETWORKS
- Monitor, troubleshoot and assist providing vendor of fiber optic network
- Monitor, troubleshoot, and maintain the city's own microwave wireless backbone network
- Monitor and assist Police and Fire with Radio Over IP service over the city microwave wireless backbone network
- 24 hour, 7 day support for public safety building feeds
- Configure, deploy and maintain VPN connections over Internet services for temporary & small facilities
INTERNET
- Maintain and monitor firewall
- Maintain content filter system for restricted material
- Host and maintain most City and School websites
- Maintain email servers and services for all City and School employees
NETWORK MANAGEMENT SYSTEMS
- Constantly monitor key equipment and services for failures through an automated monitoring system
- Historical performance and usage statistics by automated graphing system
SERVERS
- Active Directory Domain
- DNS, Windows Upate Services
- Student Information System
- Financial, Payroll/HR, Revenue System
- Backup
- Logging
- Intranet Server
- Web Servers
- Email proxy & internal mail server
- Retirement Services Server
- Police Computer Aided Dispatch Server
- Fire Computer Aided Dispatch Server
- Asessors Management System
- School Servers (per school)
- VPN Server